Aricent IT Walkin July - 14
Technical Support Engineer - Walkin on Wednesday, 14th July’10
JobsCafe.com
Job Description
Get Min 15% Discount on Best Brands - Mega Sale
- Click here to Register Today! -
Job Responsibilities
Interacting with clients, understanding their needs & providing technical support to clients by
remotely accessing their networks & troubleshooting the issues raised. Candidate will be a part of
technical team that will be responsible for resolving trouble-tickets raised by users of the client
s product/service through phone, email or remote access.
Desired Profile
Skills Required:
1)Knowledge and understanding of OSI model and networking protocols.
2)Knowledge of networking device worked on, if any.
3)Excellent written and communications skills.
Technology Domains supported Within TAC:
Unified Communications (CUCM, Unity, Multi-Service, IPCC).
Network Security (VPN, ASA\PIX).
Core Technologies(Switching, architecture, routing protocols, & WAN Access)
Mega Discount in Mobiles & Computer Accessories
- Click here to Register Today! -
Experience : 1 - 3 yrs
Qualifications: Any Graduate /BE / B Tech /Technical diploma for 3 yrs.
Essential:
Prior troubleshooting experience
Willing to work in 24*7 Support (Including Night Shifts).
Prior experience of Voice based technical support.
Knowledge of networking products already worked on will be an added advantage.
Note:
Company will partially sponsor CCNA certification and candidate will go through Voice and Accent
training and product specific training before they start handling technical cases.
Company will provide free pick & drop through Delhi-NCR.
Candidates meeting the above eligibility Criteria can appear for the selection process as per the
below mentioned schedule:
Date: 14th- July-10 (Wednesday)
Time: 4:00 pm - 7:00 pm
Venue:
Aricent Technologies
Presidency Tower
Tower B, 5th Floor
351/2, Sec-14, MG Road
Next to Kalyani Hospital, Gurgaon
Find your Love, Get your Life Partner in SimplyMarry
- Click here to Register in SimplyMarry
Contact Person - Sakshi Grover
Experience 1 - 3 Years
Industry Type Telcom/ISP
Role Network Admin
Functional Area IT-Support, Telecom, Hardware
Education UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Gurgaon
Keywords Networking, troubleshoot, support
