walk in for L2 Server Support
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Job Description
Replicon is looking for candidaets who are willing to work in shifts for the Server Support Team
Remote monitoring of Microsoft Windows 2003/2008 servers which includes of Performance, uptime, SQL DB, website status, web based application & server resources
• Managing & monitoring Windows 2003 Server and Windows XP professional Clients.
• Managing Users accounts, permissions and security policies.
• Remote Support for Other locations via Net-Meeting and RDP
• Trouble Shooting on LAN and Network disaster.
• Patch Management- Updating Antivirus and Security Patches.
• Configuring the Email Accounts and mail flow trouble shooting
• Managing backups using Win NT Backup Management Software.
• Creating User Account for new users and assigning a specific workstation.
• Detail Documentation of Hardware/Software IT Assets
Responding to Alerts on monitoring tools
Identify the root cause and troubeshoot
Troubleshoot Web Application, website issues & IIS
Work closely with various teams for early issue closures
Handle Level1 Escalations, and adhere to escalation matrix
Provide necessary information/observations/logs & all required support to next level for diagnose a reported/escalated problem
Knowledge on SQL and SQL Server Knowledge on Linux would be added advantage
4+ years of related experience
Candidate must have prior 2+ years experience in Windows 2003 and 2008 Server & Monitoring
Willingness to workon flexible timings including night shift (24/7)
Should be a good team player
Desired Profile
Replicon, Inc. is the industry leader in time and expense management web-based software and
the innovator in productivity solutions. With over 1.2 million users in more than 6700 companies
in 60 countries worldwide; Replicon has been recognized as one of the fastest growing
companies in the province of Alberta by Alberta Venture consecutively for the last 5 years. We
have dedicated teams in research and development, sales, and support who ensure that we
continue to exceed the expectations of our customers year after year.
Position Title: L2 Server Support Engineer
Experience : 3+ Years (Server Experience)
Education : Any diploma/graduate
L2 Server Support Job Description
· Remote monitoring of Microsoft Windows 2003/2008 servers which includes of Performance, uptime, SQL DB, website status, web based application & server resources
· Responding to Alerts on monitoring tools
· Identify the root cause and troubeshoot
· Troubleshoot Web Application, website issues & IIS
· Work closely with various teams for early issue closures
· Handle Level1 Escalations, and adhere to escalation matrix
· Provide necessary information/observations/logs & all required support to next level for diagnose a reported/escalated problem
· Knowledge on SQL and SQL Server
· Knowledge on Linux would be added advantage
· 4+ years of related experience
· Candidate must have prior 2+ years experience in Windows 2003 and 2008 Server & Monitoring
· Willingness to workon flexible timings including night shift (24/7)
· Should be a good team player
i fintrested please walk in from10.00am-3.00pm
Timing :10am to 5 pm
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Experience 3 - 4 Years
Industry Type IT-Software/ Software Services
Role System Admin
Functional Area Client Server
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Location Bengaluru/Bangalore
Keywords Microsoft Windows 2003 / 2008 servers,monitoring servers
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