Fidelity IT Walkin Jan 30
Walkin Interview -”Windows Server Support”-Chennai-30th Jan 2010
JobsCafe.com
Job Description
This position will be a key resource for EI Windows Infrastructure administration
and support. This will include customer support, on call support, cross site
coordination and troubleshooting. This position provides technical leadership and
ensures that the windows infrastructure, customer service and support are provided
in accordance with established service level agreements while ensuring standards are
maintained. This position also participates in the planning and implementation of
local and regional projects.
Shift Requirements:
The Windows server support engineer may be required to work (or switch) to any of
the shifts:
On call Requirements:
Flexibility to work a 24×7 rotational on-call schedule
Desired Profile
To perform this job, an individual must meet the following criteria:
• Analyze and implement windows technology
• Install, configure, document, maintain and enhance a large multi-site production
Windows Server Environment.
• Support Windows Server support processes and procedures
• Optimize monitoring and reporting processes
• Focuses on process improvement and realizing operational efficiency
• Helps define team objectives
• Identifies and addresses security risks
• Modifies existing designs and project plans to meet infrastructure and business
needs
• Participates appropriately in team meetings
• Participates in on-call support program
• Partners with business units to implement technology solutions
• Works with customers, vendors and other Fidelity teams to resolve Windows Server
outages/issues in a timely fashion
• Provides detailed technical written communication for major incidents
Experience 3 - 6 Years
Industry Type Banking/Financial Services/Broking
Role System Admin
Functional Area Network Administration, Security
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location Chennai
Keywords Windows server, Infrastructure administration, Infrastructure support
