HCL IT Walkin Aug 29 - 31
HCLI/BSO/GP/Technical Specialist/0810
JobsCafe.com
Experience:1 - 3 Years
Location:Noida
Education:UG - BCA - Computers,Diploma - Any Specialization PG - Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(Technical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
Mega Discount in Mobiles & Computer Accessories
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• Good written & verbal English, able to summarize conversations accurately and unambiguously
• Excellent communication, organizational and customer service skills
Preferred Individual Qualities
• Self motivated
• Willing to take direction and achieve goals
• Professional, Confident, friendly and polite
• Energetic and dynamic
• Positive Approach
• Flexible
• Good questioning approach
• Hard working
• Team player
Job Description
Essential Duties and Responsibilities
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• Receive inbound calls
• Understand and resolve end user’s computer related issue
• Upsell renewal and upgrade plans
Keywords : Technical Associate, Understand and resolve end users computer related issue; BCA, Diploma in computer hardware/ software. WALK IN INTERVIEWS ON 25 -31ST Aug 2010
